History and BackgroundWhat started in 1982 with one straight truck and one furniture delivery customer has turned into one of the Midwest’s largest and most successful transportation companies. From our modest beginning, delivering furniture across the St. Louis metro area, we have grown into a large asset-based transportation provider specializing in full truckloads, less than full truckloads (LTL), local deliveries, home deliveries, and home appliance and furniture services.
We also have a fully staffed logistics division that has access to thousands of carriers we work with on a regular basis. These logistics professionals are ready to tackle any of your transportation needs. At Rapid Response our focus is on providing superior customer service. We work with each of our customers to fully understand their transportation and service needs. Our experience and expertise allow us to tailor individual programs based on these customer needs.
Services ProvidedAt Rapid Response our dedicated team of professional logistic people will work with you in all aspects of your transportation or service needs. We have specialists working on full truckloads who monitor your shipment from pickup to delivery. We also have a very professional less than full truckload (LTL) department that can cater to all of your smaller freight needs. For local, home deliveries, and home service put our reliability to work for you and your company. We handle residential home deliveries and services for major Fortune 500 companies.
Rapid Response technicians are passionate about what they do and will accommodate, work with, and assist customers in any way possible to offer the best service possible. This is reflected in the complimentary calls received by customers on a daily basis commending us on our service.
Whatever your trucking or service needs are, you can rest assured Rapid Response can handle them in a professional and courteous manner. All of your worries can be solved with just one call!
Management and Team Members
At Rapid Response our operations department works very hard at keeping our drivers and service technicians constantly moving and our customer freight delivering and services on time. Our Management team has its own board of drivers and becomes very familiar with each driver and their tendencies. This allows us to match each driver to the proper load leading to proper routes for constant on-time deliveries and services and enhanced cooperation between the driver, technician, and manager.
The Rapid Response management team has a combined total of over 100 years of experience in the transportation and service industry. We have the experience and the know-how to move your freight and resolve your services trouble-free. Our phenomenal growth has been fueled by our people. By employing quality people we have managed to survive and astonishingly even grow in this time of industry-wide consolidation. The main reason is…our people care, as evidenced by our motto which is “At Rapid Response we treat your shipment and service as if it’s OUR shipment and service.”