Home Delivery
The “Rapid Approach” to Home Delivery
At Rapid Response, Inc. we strive for a team atmosphere in which all team members work together perfectly with communication, organization, and general teamwork to accomplish a common goal, providing the customer with “A WELL FURNISHED LIFE”
We take pride in treating each and every retail partner, customer, affiliate, and team member with the courtesy and respect they deserve. In turn, we are able to establish open communication and dialogue to achieve the highest level of customer satisfaction in the industry.
Rapid Response has a proven track record and consistently improves on an already proven system to be sure that every possible scenario of past, present, and future customer service is accommodated.
Cross Dock/Distribution
- Rapid will provide a secure, well-maintained facility for all your product
- Rapid Response trained personnel will unload, inspect, and prepare all product with upmost care
- Each delivery will be treated as if it was our own, and readied for delivery
- Service Technicians will be on hand to deluxe or repair all furniture
- All delivery personnel will be in approved uniforms, computers, authorized and approved vehicles, and identifying name badges
- Inventory control as far as RF scanning to be done according to Customer guidelines
Delivery
- All deliveries to be performed 7 days a week
- Additional crews available for peak seasons
- All delivery personnel will be in approved uniforms and provide white glove delivery service